Change from a Manual Upload to a Software Sync
There may be occasions where you require to change from a manual upload to a software. This may be where you have brought in prior year data manually or for Sage clients where you have changed to a manual upload following the prior year backup being restored and now have a new backup.
- Go to the Client Overview page for the client.
- Click Edit Client on the top right.
- Select the 'Sync' tab/section. You will see that it says "Manually Uploaded".
- Click the 'Set up sync' button.
- Select the option at the top that says "Switch from manual uploading to an automatic synchronisation".
- On the Synchronisation type dropdown, select the software you wish to use. If it is a Sage client, you would select the appropriate Sage Version.
- You should then start to type the client's location on the Sage drive, picking the correct office and company number (usually tqcompany.XXX for Torquay).
- You would then enter the Username and Password.
- Select an appropriate "Transfer date" to ensure that it is after the period that you have manually imported or previously sync'd the data for if applicable.
- Click Save Changes.